SECTION 1. Filing Complaints: Any member of a Local Union or the section of a Local Union where sections are established, feeling that he/ she has been unjustly dealt with by the employer or the employer’s agents, shall file with the Local Union or section or such officer as may be designated, his/her complaint, the form for which shall be furnished by the Local Union. Such complaint shall be referred to the section committee or Local Union representative for determining its merits and the handling of same with the management for adjustment.

SECTION 2. Reports: The officer or officers handling the complaints with the management shall report their conclusions to the Local Union or section as the case may be. In the event the handling with the management is not satisfactory, it shall be the duty of the Local Union or section involved to consider the matter.

SECTION 3. Action: The Local President or his/ her representative shall be called upon to adjust any grievances that the section is unable to settle satisfactorily. It shall be the policy of the International Union to provide, where it is lawfully possible, for an expedited arbitration procedure with a permanent neutral for the purpose of resolving grievances against management.

SECTION 4. (a) The Local Union to which the member belongs shall act exclusively as his/her agent to represent him/her in the presentation, maintenance, adjustment and settlement of all grievances and other matters relating to terms and conditions of employment or arising out of the employer-employee relationship, unless the International Union is a party to the collective bargaining agreement.

(b) This Section imposes no obligation on the International Union, or on the Local Union, to process every grievance or complaint, or to take any particular grievance to arbitration, or to sue on behalf of, or defend any member in any court proceeding. The obligation is to represent fairly and in good faith free from hostile discrimination.