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TWU Stewards

STEWARD’S TOOLBOX

HANDLING COMPLAINTS
KEY TASKS FOR THE STEWARD
THE GRIEVANCE INTERVIEW
WHAT IS A GRIEVANCE?
WRITING A GRIEVANCE
DISCIPLINE FACT SHEET
GRIEVANCE FACT SHEET

TWU STEWARD NEWSLETTER

To request any steward print publication, including the TWU Steward newsletter, please contact your local leadership. Request the electronic Stewards Weekly Newsletter, our weekly e-publication that outlines useful strategies for union stewards.

Browse our library below to download a one-page primer on that topic. Contact the Education & Training Department staff.

TWU Stewards
Do We Need Arbitration?
TWU Stewards
Controlling the Grievance Meeting
TWU Stewards
How Can I Get a Member’s Record?
TWU Stewards
Why Pay Dues?
TWU Stewards
Prevail Through Persistance
TWU Stewards
Mind Your Words
TWU Stewards
Perils of the Electronic World
TWU Stewards
Time: Our Most Important Resource
TWU Stewards
What To Do When You're Blindsided
TWU Stewards
The Company Rulebook
TWU Stewards
Insubordination: 10 Questions to Ask
TWU Stewards
TWU TIP: Probationary Employees
TWU Stewards
How to Prepare the Grievant
TWU Stewards
How To Listen
TWU Stewards
TWU Tip: Resolve Issues Early
TWU Stewards
Take Notes to Document the Record
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TWU Stewards
TWU Stewards

Transport Workers Union of America AFL-CIO
501 3rd Street, NW, 9th Floor
Washington, DC 20001
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(202) 347-0454 Fax

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