TWU Stewards

STEWARD’S TOOLBOX

HANDLING COMPLAINTS

KEY TASKS FOR THE STEWARD

THE GRIEVANCE INTERVIEW

WHAT IS A GRIEVANCE?

WRITING A GRIEVANCE

DISCIPLINE FACT SHEET

GRIEVANCE FACT SHEET

TWU STEWARD NEWSLETTER

To request any steward print publication, including the TWU Steward newsletter, please contact your local leadership. Request the electronic Stewards Weekly Newsletter, our weekly e-publication that outlines useful strategies for union stewards.

Browse our library below to download a one-page primer on that topic. Contact the Education & Training Department staff.

Do We Need Arbitration?

Controlling the Grievance Meeting

How Can I Get a Member’s Record?

Why Pay Dues?

Prevail Through Persistance

Mind Your Words

Perils of the Electronic World

Time: Our Most Important Resource

What To Do When You're Blindsided

The Company Rulebook

Insubordination: 10 Questions to Ask

TWU TIP: Probationary Employees

How to Prepare the Grievant

How To Listen

TWU Tip: Resolve Issues Early

Take Notes to Document the Record

Download the Official TWU App!

Transport Workers Union of America AFL-CIO
1220 19th Street NW
6th Floor
Washington, DC 20036
(202) 719-3900 Office
(202) 347-0454 Fax

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TWU Stewards

STEWARD’S TOOLBOX

TWU STEWARD NEWSLETTER

Do you think employees should be forced to use vacation days if they’re sick and can’t come to work?

Stand with American Airlines Workers